I have placed an order for a item? When will my items be delivered ?

All Orders from stationeryworld.com are dispatched within 48 hours and delivered within 3 -7 working days of placing the order. However delivery is not attempted on Sundays and Public Holidays since there are no courier services available on these days.

Can I send the Order to a different Address other than the registration Address ?

Yes, you can send the Order to an Address different than the Registration Address. You will be given an option to send the Order to a New Address, on the Shipping Address Page after adding the Product to the Cart

Why Set Up an Account ?

Setting up an account makes shopping at
stationeryworld.com faster, easier, and more personal.

With a stationeryworld.com account, you can store your billing and delivery information, plus any additional ship-to addresses that you or your business may require. This information will automatically appear where necessary during the purchase and checkout process-so you won't have to re-type it each time you make a purchase!

To set up an account, click on the "New Customer Continue" link from My Accounts at the top of the page. You will be taken to our user-friendly New Customer Wizard. Once you enter the required information about your business, the account is set up!

How to track my orders ?

Customers who have set up an account at stationeryworld.com can use our order history feature, a powerful and easy way to refer to a chronological record of your purchases. Order history will show you all the online orders that you have placed with us.

To see more information about click My Orders, after Login.

Use the Order History page to determine when online orders have been processed

What happens if the shipment is lost in transit ?

All items purchased from
stationeryworld.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We however will make sure that the same does not happen as we have tied up with International Courier companies to handle the shipment.

When will my order be delivered ?

For delivery information on standard stock lines.

What method of payments do you accept ?

We accept payment from all of the major credit and debit cards
We also accept ChequesDraft payable at Chennai from our Indian Customers.

I will like to know more about Site Security ?

PayPal is the safer, easier way to pay online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.

PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 17 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.

PayPal has received more than 20 awards for excellence from the internet industry and the business community -most recently the 2006 Webby Award for Best Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.

Will I need to sign for the parcel when it is delivered ?

Yes, all items will need to be signed for as Proof of Delivery.

I am not in during the day, where will my goods be left ?

All items need to be signed for, we will not leave any items in the greenhouse etc.. we will advise you that we have tried to deliver. You could alternatively get the goods sent to your work address or sent to someone who will be in during the day.

My parcel/goods are damaged, what do I do? / How do I return an item ?

Please check the Return Policies

Who can open an account ?

stationeryworld.com consumer site is open to any individual and business who is buying stationery

Can I place an order by phone ?

No, we are not currently able to take any order for our consumer site via phone.

for more information feel free to Contact us